TERMS & CONDITIONS
Last Updated: [November 27, 2025]
These Terms & Conditions (“Terms”) govern your use of the Crochevia website (https://crochevia.com), digital products, resources, toolkits, templates, and any services offered by Richcom LLC (“we”, “us”, “our”).
By accessing or purchasing from Crochevia, you agree to these Terms.
If you do not agree, please stop using the website immediately.
1. Company Information
Crochevia is owned and operated by:
Richcom LLC
30 N Gould St Ste N
Sheridan, WY 82801
United States
EIN: 61-2216772
Email: support@crochevia.com
2. Use of the Website
By using this website, you confirm that:
- You are at least 18 years old
- You have the legal capacity to enter into binding agreements
- You will not use the website for illegal or unauthorized purposes
You agree not to:
- Copy or redistribute content without permission
- Attempt unauthorized access or security breaches
- Use the website in any way that harms the business or users
3. Products Provided
Crochevia sells:
- Digital toolkits
- Templates
- Notion systems
- Excel sheets
- Strategy guides
- Business playbooks
- Digital downloads
All products are delivered digitally, with instant access after successful payment.
No physical products are shipped.
4. Payment Terms
We accept payments via:
- Stripe
- Airwallex
- Apple Pay
- Google Pay
- Major credit/debit cards
- (Optional) PayPal
By purchasing, you authorize Crochevia/Richcom LLC to charge your selected payment method.
We do not store payment card details. All processing is securely handled by Stripe or Airwallex.
5. Digital Delivery
All products are:
- Delivered instantly after payment
- Accessible via download link or email confirmation
- Available for lifetime access for your account unless otherwise stated
If you do not receive your files within a few minutes, contact support@crochevia.com.
6. License & Usage Rights
When you purchase a digital product from Crochevia, you receive a Single-User Commercial License.
You MAY:
✔ Use the product for your personal or business use
✔ Edit, modify, or customize the files
✔ Use the templates to build your own business systems
✔ Use deliverables with your clients (service use allowed)
You MAY NOT:
✘ Resell, redistribute, or give the files to others
✘ Claim the templates or systems as your own
✘ Share access links publicly
✘ Use the templates to create competing products
✘ Reverse engineer download pages or delivery systems
Violation may result in account termination and legal action.
7. Refund Policy
Digital products are non-refundable once downloaded or accessed.
However, we offer refund eligibility in the following cases:
- Duplicate purchase
- Technical issue preventing access
- Accidental billing
- Product not received
We reserve the right to approve or deny refund requests.
Full details: /refund-policy
8. Chargebacks & Payment Disputes
You agree to contact support@crochevia.com before opening a chargeback or dispute.
Unauthorized chargebacks may result in:
- Account suspension
- License revocation
- Legal claim for damages and fees
We comply with Stripe and Airwallex dispute processes and provide full evidence in cases of false claims.
9. Account Responsibility
If you create an account, you are responsible for:
- Maintaining account security
- Keeping login details private
- Preventing unauthorized access
We are not responsible for losses from compromised accounts.
10. Intellectual Property Rights
All content on the website, including:
- Templates
- Systems
- Text
- Branding
- Designs
- Images
- Code
- Structures
is the intellectual property of Crochevia / Richcom LLC.
Unauthorized use is prohibited and enforceable by law.
11. Availability & Updates
We reserve the right to:
- Update product content
- Modify features
- Improve files
- Remove outdated resources
Updates for purchased products are provided at no additional cost unless otherwise stated.
12. Prohibited Conduct
You may NOT use Crochevia to:
- Violate any laws
- Distribute harmful software
- Upload malicious scripts
- Harass or defraud others
- Engage in scraping or mass downloading
- Use automated bots or crawlers
13. Third-Party Services
Stripe, Airwallex, Google, Apple, and other third-party tools operate under their own terms.
We are not responsible for outages, downtime, or errors caused by third-party systems.
14. Limitation of Liability
To the maximum extent permitted by law:
- Crochevia is not liable for indirect or consequential damages
- Digital tools are provided “as-is” without warranties
- We do not guarantee financial outcomes or business results
You are responsible for how you apply the templates and tools.
15. Disclaimer
Our products:
- Are educational and operational tools
- Do not constitute financial or legal advice
- Do not guarantee earnings or results
You assume full responsibility for your business decisions.
16. Privacy Policy
Your data is handled according to our Privacy Policy, available at:
/privacy-policy
We comply with:
- GDPR (EU)
- CCPA (California)
- Data Protection requirements for Stripe & Airwallex
We do not sell personal data.
17. Cookies & Tracking
We may use cookies for:
- Analytics
- Tracking conversions
- Improving the user experience
- Ensuring website security
Details: /cookie-policy
18. Termination
We may suspend or terminate accounts if:
- Fraud is suspected
- Chargebacks occur
- Terms are violated
- Licensing abuse is detected
You will lose access to the products in such cases.
19. Governing Law
These Terms are governed by the laws of:
State of Wyoming, United States
Any disputes will be handled in Wyoming courts or through Stripe/Airwallex arbitration.
20. Contact Us
If you have any questions about these Terms, contact:
We respond within 24–48 hours (Mon–Fri).